HB3419 Summary

• Prohibits electric and gas utilities from disconnecting residential customers or treating them as in violation of deferred payment arrangements when timely payment was made but not recorded due to utility error or policy.

• Defines "payment by or on the due date" to include any payment made on the day the payment is owed, protecting customers from disconnection due to same-day payment recording delays.

• Applies the same protection against disconnection and violation claims to Section 8-207 covering reconnection of former customers during heating seasons.

• Amends Sections 8-206 and 8-207 of the Public Utilities Act regarding winter termination protections and reconnection rights for residential customers using gas or electricity for primary space heating.