HB5299 Summary

• Amends the Children and Family Services Act to require the Department of Children and Family Services to establish and maintain a statewide central parent helpline providing advice and referral services to parents in conflict with out-of-control children.

• Requires helpline operators to receive specialized training in parent education and counseling, including instruction on family counseling services availability and locations offered by the Department and approved private agencies.

• Names the helpline the "Parent Helpline" and requires its phone number to be publicized on the Department's website.

• Defines "parent education" as instruction on parent and problem-solving skills necessary to build a healthy family.