HB5852 Summary

• Establishes a Home Care Consumer Bill of Rights for persons aged 60 and older and persons with disabilities aged 18-59 receiving home or community-based care services.

• Guarantees consumers the right to protection from abuse, neglect, and exploitation; access to properly trained and licensed providers; confidentiality of personal information; and respect for personal property.

• Requires home care providers to inform consumers within 2 weeks of service start about their rights, service costs, coverage information, and entities to contact if rights are violated.

• Grants consumers the right to participate in care planning, choose providers and schedules, refuse services, receive care with dignity, and file grievances without retaliation.

• Mandates the Department on Aging and Department of Human Services develop and implement an enforcement plan with best practices, coordinating with licensing agencies, adult protective services, the Long Term Care Ombudsman, and law enforcement.