HB3742 Summary

• Amends the Regional Transportation Authority Act to require Service Boards to refund non-expired tickets or cards purchased with credit or bank cards upon customer request.

• Refunds may be issued either by transferring remaining fares to a new ticket or card, or by issuing a direct refund of the remaining fare value.

• Customers seeking refunds must provide proof of purchase and present the original credit card or bank card used to purchase the lost ticket or card.