HB4081 - Call Center Worker and Consumer Protection Act

• Requires employers operating call centers with 50+ full-time employees (or 50+ employees working 1,500+ hours per week) to notify the State Treasurer at least 120 days before relocating to another state or foreign country if the relocation involves at least 30% of the call center's operations.

• Employers violating the 120-day notice requirement face civil penalties up to $10,000 per day, with the Treasurer having discretion to reduce penalties for just cause.

• The Treasurer must compile and publish a semiannual list of companies that relocate call centers out of Illinois, posted on the Treasurer's website by June 30 each year.

• Companies appearing on the relocation list are ineligible for any State grants or guaranteed loans for 5 years and must repay the unamortized value of previously received grants, tax benefits, and government support.

• State agencies must ensure all call center and customer service work be performed in-state by contractors, with existing out-of-state contractors given 2 years to comply; workers displaced by relocations retain eligibility for unemployment insurance and other State benefits.