IL HB4561

Amends Illinois Insurance Code to prohibit adjusters, insurers, insurance producers, and insurer representatives from limiting an insured's or claimant's choice of repair shop or requiring use of insurer-controlled claim centers.

Prohibits insurers from engaging in boycotts, intimidation, or coercive acts during repair negotiations, and bars requiring signatures authorizing the insurer to select repair shops except in emergencies.

Prohibits insurers from adjusting damage appraisals without conducting physical vehicle inspections when damage extent is in dispute, and bars mandating specific vendors for parts procurement as long as pricing is at reasonable market rates.

Prohibits insurers from unilaterally disregarding repair operations or costs identified in agreed-upon estimating systems.

Establishes unlawful practices under Consumer Fraud Act for repair shops that coerce customers to boycott insurer claim centers, attempt to secure unauthorized signatures, or unreasonably deny insurer representatives access to inspect vehicles during business hours; effective immediately.