IL HB4948

Amends Illinois Commerce Commission certification requirements for alternative retail electric suppliers to include evaluation of the applicant's commitment to managing sales and marketing staff through policies, independent audits, technology, field monitoring, and training

Requires alternative retail electric suppliers with sales personnel in Illinois to demonstrate managerial presence within the state as part of the certification process

Mandates that certified alternative retail electric suppliers maintain sufficient managerial resources and abilities to provide authorized services, with the Commission considering consumer complaints and the supplier's complaint resolution process

Requires alternative retail electric suppliers to notify the Commission within 30 days of any material change to information provided in their certification application