SB1633 Summary

• Residents have the right to be treated with courtesy and respect and to have their basic human needs (water, food, medication, toileting, personal hygiene) accommodated timely and maintain autonomy in accordance with 42 CFR 483.10 and the State Operations Manual.

• Every facility must establish a written internal grievance procedure that includes process steps, time limits, right to advocate assistance, 25-day response deadline by impartial third party if unresolved, and 3-year record retention.

• Residents can only perform labor or services if consistent with therapeutic purposes in their care plan and must be compensated at or above the prevailing wage rate.

• Facilities must post in common areas and main entrance the names, addresses, phone numbers, and websites for the Office of Health Care Regulation and Long-Term Care Ombudsman Program, plus a statement that the Ombudsman Program is a free advocacy service.

• Facilities with minimum staffing violations must display a notice in 26-point Calibri font stating non-compliance with staffing ratios at all public entrances, main lobby, and on their website.