SB3678 Summary: Ticket Sales Disclosures

• Prohibits selling tickets above face value, with exceptions for registered ticket brokers, Internet auction services, charitable auctions, and certain websites meeting specific requirements.

• Requires ticket brokers to register with the Secretary of State, maintain a $100,000 consumer protection fund or errors and omissions insurance, provide toll-free complaint numbers, and implement dispute resolution procedures.

• Mandates clear disclosure to consumers before purchase including venue name, that the seller is not the official box office, registration status, refund policy, and contact information.

• Establishes requirements for ticket sellers and resale marketplaces to display total ticket prices upfront, provide itemized fee breakdowns, disclose venue seating location, and deliver electronic proof of purchase within 24 hours.

• Prohibits selling tickets without actual possession, requires services obtaining tickets on behalf of consumers to clearly disclose the service is not a ticket and does not guarantee admission, and imposes fines up to $5,000 for violations.