IN HB1002

Electricity suppliers must apply levelized billing plans to residential customers eligible for home energy assistance programs beginning July 1, 2026, with customers allowed to opt out without penalty and reconciliation limited to twice per year

Electric and gas utilities prohibited from terminating service December 1 through March 15 for customers eligible for heating assistance; electric utilities also prohibited from disconnecting service on days with forecasted heat index of 95°F or higher for eligible customers

Mandatory multi-year rate plans (3-year terms) required for electricity suppliers on staggered schedules beginning late 2026, with performance incentive mechanisms tied to customer affordability and service restoration metrics that can adjust authorized returns by up to 1.5 basis points

Electricity suppliers must fund low income customer assistance programs at 0.2% of jurisdictional residential revenues annually beginning March 2027, with optional commission approval to recover eligible program costs through rate adjustments capped at 2% of total retail revenues

Electricity suppliers must submit quarterly reports to the Office of Utility Consumer Counselor on residential customer accounts, delinquencies, disconnections, payment plans, and uncollectible amounts beginning Q3 2026