MA H1278

Requires authorized wheelchair dealers to complete repairs within 10 business days of a consumer's request, with complex rehabilitation technology wheelchairs repaired at the consumer's home upon request

Mandates dealers respond to repair requests within 1 business day and order necessary parts within 3 business days of assessment or insurance authorization

Prohibits health insurers, HMOs, Medicaid managed care organizations, and health plans from requiring prior authorization for repairs to complex rehabilitation technology wheelchairs unless the original prescription is more than 5 years old

Requires manufacturers to fill repair and replacement orders from inventory or maintain written subcontracts with suppliers that include overnight shipping provisions for parts

Consumers who prevail in legal action for violations may recover twice their pecuniary loss plus costs, disbursements, and reasonable attorney fees