MA H1814

Creates an Office of the Tenant Advocate within the Massachusetts Attorney General's Office to represent tenants in public or subsidized housing in administrative, regulatory, and judicial proceedings

Authorizes the office to investigate, correct, and hold landlords or housing authorities accountable for hostile environment harassment that interferes with tenants' peaceful enjoyment of their residence

Defines "hostile environment harassment" as unwelcome spoken, written, or physical conduct sufficiently severe or pervasive to deprive tenants of their right to use and enjoy housing, with a single severe incident potentially qualifying

Establishes legal definitions for "bullying" (communication to hurt, demean, or control a victim) and "mobbing" (group harassment to force a tenant to leave their residence)

Places legal responsibility on landlords and housing authorities to ensure peaceful enjoyment for all tenants, defined as the right to use one's home and common spaces without interference