MA H2403

Establishes a 13-member Human Service Transportation Consumer Advisory Board within the Executive Office of Health and Human Services to improve nonemergency transportation to medical and social services for persons with disabilities

Board includes 2 non-voting members (Secretary of Health and Human Services as convenor, MassHealth director) and 11 voting members appointed by the governor from consumer nominees recommended by disability and aging organizations

Requires minimum 6 public remote meetings annually plus 2 virtual consumer listening sessions with targeted outreach to transportation service users

Mandates annual report of recommendations due December 1 to legislative committees, Ways and Means, and the secretaries of health/human services and transportation

Human Services Transportation Office must staff the board, facilitate outreach activities, and provide updates on actions taken in response to recommendations