MA H4070

Third-party food delivery platforms (those serving 20+ restaurants) must conspicuously display whether each restaurant is an independent business, chain restaurant, franchisee, or ghost kitchen

Chain restaurants are defined as establishments operating 4 or more locations; independent businesses are those not owned, licensed, or franchised by another entity

Ghost kitchens operating under franchise or chain restaurant brands must disclose the identity of their parent company on the delivery platform

Independent businesses using shared kitchen facilities must disclose which restaurant or establishment owns or operates the kitchen being used

Platforms may use words or symbols to convey required information, provided they are easily understood by customers