MA S411

Establishes the MassGrant program as Massachusetts' primary need-based undergraduate financial aid program, administered by the Board of Higher Education for residents enrolled at eligible in-state institutions

Requires early eligibility determination beginning in students' sophomore year of high school, based on family income, household size, cost of attendance, and regional cost of living data

Creates a digital application system with multilingual instructions, mobile compatibility, 24/7 availability, and live support during business hours

Mandates an expedited appeals process with initial responses within 10 business days and final determinations within 30 calendar days, with students able to seek judicial review and recover lost aid, damages, and attorney's fees if they prevail

Establishes a Financial Aid Access Commission to meet quarterly and review program performance, with automatic program review and state audit triggered if more than 25% of rejected applications result in appeals