MA S481

Creates an independent Office of Older Adult Advocate to ensure Massachusetts residents aged 60 and older receiving state services are treated with dignity and receive timely, safe, and effective care

Older Adult Advocate appointed by majority vote of the Attorney General, State Auditor, and Governor from 3 nominees submitted by a nominating committee that includes state agency heads and representatives from AARP, Alzheimer's Association, and other aging organizations

Advocate serves a 5-year term with a maximum of 2 full terms, and can be removed for cause including neglect of duty, gross misconduct, or criminal conviction

Office responsibilities include investigating incidents involving fatalities or serious injuries to older adults in state care, coordinating with local councils on aging, liaising with federal agencies, and advising on service improvements

Requires annual public reports to the Governor, legislative leadership, and Joint Committee on Elder Affairs analyzing service delivery and recommending procedural changes