MA S763

Expands required telehealth coverage across all Massachusetts insurance types (Group Insurance Commission, Medicaid, commercial insurers, HMOs) to include e-consults, e-visits, remote patient monitoring services and devices, and remote therapeutic monitoring services and devices

Prohibits insurers from imposing prior authorization requirements for telehealth services that would not apply to the same services delivered in-person, and requires coverage of interpreter services for patients with limited English proficiency or who are deaf/hard of hearing

Mandates insurers develop digital health literacy screening programs and education initiatives to help enrollees with low digital literacy access telehealth benefits, including workshops, coaching, navigators, and partnerships with libraries and community centers

Establishes a Digital Bridge Pilot Program through the Health Policy Commission to fund telecommunications, broadband, and connected devices for healthcare providers and patients, prioritizing communities disproportionately affected by COVID-19

Creates two task forces: one to address barriers to interstate telehealth practice for physicians (report due October 1, 2025), and another for other health professionals including nurses, physician assistants, and behavioral health providers (report due February 1, 2026)