MI SB1339

Reduces income eligibility threshold for low-income telephone service discounts from 150% to 135% of federal poverty guidelines.

Requires minimum rate reductions of 20% or $8.25 for low-income customers and 25% or $12.35 for low-income customers age 65 or older, whichever is greater.

Prohibits service disconnection for disputed charges; providers may only disconnect for nonpayment of the disputed amount rather than for the entire disputed service.

Allows small providers with fewer than 10,000 end-users to claim the same long run incremental cost as larger providers with more than 250,000 end-users.

Requires providers to give good faith estimates of all applicable fees, taxes, and charges to end-users and prohibits misleading statements about service rates, terms, and conditions.