MI SB0345

Requires water, sewerage, and stormwater service providers to file annual reports with the Department of Health and Human Services by April 1 each year, with providers serving fewer than 50,000 residential customers submitting basic information and larger providers submitting comprehensive operational and financial data.

Mandates providers maintain public websites displaying current rates, charges, shutoff policies, payment plans, and affordability programs for low-income customers, with report information available to customers both online and in printed form at provider offices.

Establishes detailed reporting requirements for larger providers (50,000+ customers) including shutoff statistics broken down by census tract and zip code, restoration timelines, foreclosure proceedings, liens, arrearages by customer category, and water loss calculations using American Water Works Association standards.

Requires the Department to develop standardized reporting forms and an online system, make submitted reports publicly searchable and downloadable for comparative analysis, and provide annual summary reports to the legislature by September 30.

Imposes civil fines of up to $1,000 for providers failing to submit required annual reports or maintain required website information; allows quarterly reporting requirements for providers receiving federal coronavirus relief funding.