HF 1241 - Minnesota Call Center Jobs Act

• Employers with 50+ full-time employees or 50+ employees working 1,500+ aggregate hours weekly must notify the Commissioner of Employment and Economic Development at least 120 days before relocating a call center or 30% of its operations outside the United States.

• Employers violating the 120-day notification requirement face civil penalties up to $10,000 per day, with commissioner discretion to reduce penalties for just cause.

• Employers on the relocation list become ineligible for state grants and guaranteed loans for five years and must repay the unamortized value of previously received grants, tax benefits, and other governmental support.

• The commissioner of management and budget may waive ineligibility if the employer demonstrates that denying assistance would threaten national security, cause substantial Minnesota job losses, or harm the environment.

• State contractors performing call center or customer service work for state agencies must operate entirely within Minnesota, with a two-year compliance period for current out-of-state operations and all new hires must be employed in Minnesota.