MN HF3446

Establishes an optional Department of Human Services systemic critical incident review team to examine critical incidents in home and community-based services, focusing on systemic influences rather than individual culpability.

Review team may include department staff, county staff, service providers, lead agency staff, Department of Health staff, community members, advocates, and ombudsman office representatives to collect data, map incidents, and analyze systemic issues.

Cases selected for review include caregiver neglect, financial exploitation, specific critical incidents, and service terminations; aggregated findings must be reported to regional teams and quality councils for recommendations on systemic improvements.

Review team proceedings and records are confidential; opinions formed during reviews are not discoverable or admissible in civil or criminal proceedings, though pre-existing information from other sources remains usable and team members can testify about their knowledge.

Commissioner must prepare annual public report by October 1 containing aggregate summaries of systemic themes, conclusions, process maps, and recommendations for decreasing critical incidents and improving service quality.