MN SF4129

Requires public safety telecommunicators and their direct supervisors to be certified by the commissioner of public safety after August 1, 2024.

Commissioner must adopt rules establishing certification requirements including minimum proficiency in nine areas: roles and responsibilities, legal concepts, interpersonal skills, emergency communications technology, 911 call processing, emergency management, radio communications, stress management, and quality performance standards.

Mandates 48 hours of approved continuing education every two years to maintain certification.

Appropriates unspecified funding from the 911 emergency telecommunications service account in fiscal year 2023 to reimburse entities employing public safety telecommunicators for training and certification costs.

Modifies the 911 fee account to allow remaining funds to be appropriated for financial assistance to counties for local emergency telecommunications services improvement, including public safety telecommunicator training and certification.