HF 3966 Summary

• Establishes the Public Safety Telecommunicator Training and Standards Board with representatives from sheriffs, police, fire, emergency medical services, counties, cities, tribal entities, and public safety answering points to set certification and training standards.

• Requires all public safety telecommunicators and their supervisors to be certified by the commissioner of public safety, with certification occurring within one year of hire by July 1, 2026.

• Mandates 48 hours of approved continuing education every two years for public safety telecommunicators and establishes minimum proficiency requirements in nine areas including call processing, emergency management, and stress management.

• Appropriates $1,450,000 in fiscal year 2024 from the 911 emergency telecommunications service account for administrative, software, and rulemaking costs, with a base of $1,000,000 annually thereafter.

• Expands eligible uses of 911 emergency telecommunications service account funds to include public safety telecommunicator training, certification, and continuing education assistance to counties.