MN SF141

Lead agencies must provide at least 10 calendar days advance notice before issuing a formal denial, reduction, suspension, or termination of long-term services and supports eligibility, including home and community-based waivers, personal care assistance, and case management services.

Recipients or their legal representatives have 10 days to respond to the notice of intent, triggering a mandatory decision review process where the agency must schedule a conference within 5 days.

Decision reviews must include interactive communication (phone, written, in-person, or other format chosen by the recipient) with an agency representative who has specific knowledge of the proposed decision and can answer questions.

Services must continue uninterrupted during the decision review process until the lead agency issues a final written notice of action.

Existing appeal rights under section 256.045 are preserved and not affected by this new review process.