HB 2323 Summary

• Creates new section 325.060 establishing conduct restrictions for public adjusters, including prohibitions on solicitation on Sundays and before 8 a.m. or after 8 p.m., and a 48-hour waiting period before initiating contact with insureds after a loss unless the insured contacts first.

• Prohibits public adjusters from offering monetary loans, advances, or gifts exceeding $25 to clients or prospective clients for advertising purposes or as inducements to sign contracts.

• Caps public adjuster compensation at 10% of insurance claim payments for emergency declaration-related claims (within one year of declaration) and 20% for all other claims, with limitations on percentage-based compensation if policy limits are paid within 96 hours of loss reporting.

• Requires public adjuster contracts to include specific disclosures in 12-point boldface type, including a 72-hour cancellation notice and warnings that the service is optional and involves a fee.

• Amends sections 374.046 and 374.049 to include chapter 325 (public adjusters) under the director's enforcement authority, establishing violation classifications and corresponding civil penalty ranges from $1,000 to $1 million depending on violation level.