NC H419

Requires call center employers with 50+ full-time employees (or 50+ employees working 1,500+ hours per week) to notify the Commissioner of Labor at least 120 days before relocating a call center or 30% or more of its operations outside North Carolina.

Mandates the Commissioner compile and distribute a semiannual list of relocating call center employers to all state agencies, making those employers ineligible for any state grants, guaranteed loans, or tax benefits for five years after publication.

Requires relocating employers to remit the unamortized value of all previously received grants, guaranteed loans, tax benefits, and other governmental support to the Commissioner, with exceptions if denial would result in substantial job loss or environmental harm.

Requires all state contractors performing call center and customer service work to conduct operations entirely within North Carolina, with a two-year compliance period for current contractors but immediate compliance for new employees added to such contracts.

Mandates relocating call center employers partner with the North Carolina Community College System to fund retraining programs for displaced employees, with employers remitting tuition costs to the Community College System.