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NC H32

Bill

Official Source

Status

Introduced

1/30/2023

Primary Sponsor

Keith Kidwell

Click for details

Origin

House of Representatives

2023-2024 Session

AI Summary

  • Requires service companies that charge customers for missing scheduled appointments to pay customers the same amount if the service company fails to deliver service at the scheduled time
  • Mandates service companies provide customers with written or electronic confirmation of scheduled appointments
  • Defines "service company" as any company providing services (rather than products) to customers, regardless of whether services are provided under service agreements
  • Classifies violations as unfair or deceptive acts or practices under G.S. 75-1.1
  • Becomes effective upon passage into law

Legislative Description

Service Customer Equal Value Time Act

Commerce; Consumer Protection; Information Technology; Infrastructure; Internet; Public; Telecommunications; Telephones; Teleser

Last Action

Ref to the Com on Commerce, if favorable, Regulatory Reform, if favorable, Rules, Calendar, and Operations of the House

1/31/2023

Committee Referrals

Commerce1/31/2023

Full Bill Text

No bill text available