NJ A1424

Establishes a Rider Advocacy Commission in the Department of Transportation with three members appointed by the Governor, Senate President, and Assembly Speaker for staggered five-year terms

Creates a New Jersey Transit Office of Customer Advocate, headed by a Rider Advocate appointed by the commission, to protect the interests of NJ Transit customers independently from NJT management

Requires the office to analyze and report on proposed fare increases, service curtailments, and service expansions to the NJT board, Governor, and Legislature

Mandates monthly public meetings with NJT customers (with remote attendance options) and ongoing collection of public input through a website and voicemail

Requires the commission to submit an annual report by March 31 detailing activities from the previous calendar year, with funding appropriated independently from NJ Transit's budget