NJ A3860

Requires health care providers to send patients a statement or bill within 30 days after a claim is adjudicated by a carrier, with conspicuous notice that a plain language version is available upon written request within 10 days

Plain language bills must list specific services by date and provider, use brand or generic drug names instead of codes, avoid vague terms like "miscellaneous charges," and display the facility's patient liaison contact for billing disputes

Bills must include information on free or reduced-cost financial assistance programs offered by the provider, and must exclude sensitive services information (related to sexual assault, pregnancy, STDs, domestic violence, substance abuse) unless specifically requested

Health care facilities must establish policies to respond to patient billing questions within 10 business days

Takes effect for health care services performed on or after the 18th month following promulgation of implementing regulations by the Division of Consumer Affairs and Department of Health