NJ S1190

Establishes an independent Rider Advocacy Commission within the Department of Transportation, consisting of three members appointed by the Governor, Senate President, and Assembly Speaker for staggered terms up to five years

Creates a New Jersey Transit Office of Customer Advocate headed by a Rider Advocate who reports to the commission and is independent from NJ Transit Corporation and Department of Transportation oversight

Requires the office to analyze and report on proposed fare increases, service curtailments, and service expansions, with NJ Transit obligated to immediately provide all relevant documents and information upon publication of such proposals

Mandates monthly public meetings with NJ Transit customers (with remote attendance options) and ongoing collection of public input through the office's website and voicemail to relay rider concerns to the NJ Transit board, Governor, and Legislature

Funds the commission and office through State Treasurer appropriations separate from NJ Transit's budget, and requires an annual report to the Governor and Legislature by March 31 each year