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NJ S1196
Bill
Status
1/9/2024
Primary Sponsor
James Beach
Click for details
AI Summary
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Requires telecommunications companies to automatically provide prorated bill adjustments or refunds to customers who experience service outages lasting more than 24 hours
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Applies to local exchange telecommunications companies, traditional telephone public utilities, and providers of VoIP and IP-enabled services
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Prohibits companies from requiring customers to take any action to receive the bill adjustment or refund—companies must provide it automatically
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Directs the New Jersey Board of Public Utilities to enforce these refund requirements
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Amends existing telecommunications laws (P.L.1991, c.428 and P.L.2007, c.195) to add these consumer protection provisions
Legislative Description
Requires telecommunications companies to provide prorated refunds for service outages of longer than 24 hours.
Economic Growth
Last Action
Introduced in the Senate, Referred to Senate Economic Growth Committee
1/9/2024