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NJ S3877
Bill
Status
11/18/2024
Primary Sponsor
Gordon Johnson
Click for details
AI Summary
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Subscription service providers must allow consumers to cancel using the same method they used to sign up (in person, phone, mail, email, or online)
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Online cancellation must include an easily accessible direct link or button on the provider's website or through customer account settings
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Providers using "negative option features" (where silence equals acceptance) cannot misrepresent material facts, must disclose terms before collecting billing information, must obtain express consent before charging, and must provide a simple cancellation mechanism
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Violations constitute unlawful practices under New Jersey consumer fraud law, with enforcement limited to the Attorney General or Division of Consumer Affairs—no private right of action is permitted
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Exempts services from businesses licensed or regulated by agencies including the Board of Public Utilities, FCC, Department of Banking and Insurance, and Division of Consumer Affairs
Legislative Description
Requires cancellation option for any subscription service and establishes certain standards pertaining to use of negative option features.
Substituted by another Bill
Last Action
Substituted by A5395 (2R)
12/18/2025