NJ S120

Electric public utilities must reimburse residential customers for spoiled food (up to $500) and compromised prescription medicine (up to $1,000) when outages exceed 48 consecutive hours after a major event concludes

"Sustained interruption" is defined as power loss lasting more than 48 consecutive hours following events beyond utility control, including storms, floods, heat waves, earthquakes, or terrorist attacks

Customers must submit itemized lists and proof of loss such as receipts, pharmacy labels, photographs, or cancelled checks to receive reimbursement

Utilities must develop an online reimbursement application system within 90 days of the act taking effect and process payments within 30 days of receiving claims

The Board of Public Utilities will determine application requirements and may adopt rules for implementation under the Administrative Procedure Act