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NJ S2168
Bill
Status
Introduced
1/13/2026
Primary Sponsor
Andrew Zwicker
Click for details
AI Summary
- Establishes an Office of Customer Advocate within NJ Transit as an independent office to receive and respond to customer feedback, investigate complaints, and report directly to the board of directors rather than agency management
- Requires NJ Transit board members to exercise independent judgment in the best interest of the corporation and public, with the vice chairperson elected from among public members rather than ex officio members
- Mandates board meetings be held at least every 60 calendar days with agendas published seven calendar days in advance (increased from five days), and requires meetings to be livestreamed and archived online
- Expands board oversight authority to include formal approval of senior executive hires, major planning documents including strategic plans and capital plans, and any substantial curtailment of paratransit, bus, rail, or light rail services
- Requires the Auditor General and internal audit department to report directly to the audit committee and board rather than the executive director, and mandates committee reports summarizing discussions and actions be submitted to the full board
Legislative Description
Increases transparency and accountability for NJT and independence of NJT board members; establishes Office of Customer Advocate; requires greater detail for capital program.
Transportation
Last Action
Introduced in the Senate, Referred to Senate Transportation Committee
1/13/2026
Committee Referrals
Transportation1/13/2026
Full Bill Text
No bill text available