NJ S3782

Requires New Jersey's 2-1-1 information and referral system to implement "active referrals" and "warm handoffs," directly connecting callers to service providers via call transfers or appointment scheduling rather than just providing contact information

Mandates the Department of Human Services ensure the 2-1-1 system has technology for real-time provider availability verification, electronic referrals, secure data sharing, and outcome tracking

Requires State agencies to promote participation by contracted health and human services providers in the active referral system, with providers maintaining updated availability information

Establishes annual reporting requirements on the number of active referrals, types of services provided, percentage of referrals resulting in confirmed connections, and barriers encountered

Takes effect 12 months after enactment, with the Legislature appropriating necessary funds and the Department of Human Services authorized to use federal funds including Medicaid administrative funds and block grants