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NJ S578
Bill
Status
1/13/2026
Primary Sponsor
James Beach
Click for details
AI Summary
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Telecommunications companies, including VoIP and IP-enabled service providers, must provide prorated bill adjustments or credits to customers experiencing service outages lasting more than 72 hours
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Companies cannot require customers to take any action to receive the automatic refund or credit
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VoIP and IP-enabled service refund requirements apply only to residential customers and exclude outages caused by events that significantly damage the electric grid
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The Board of Public Utilities (BPU) is authorized to establish additional exceptions or limitations for VoIP and IP-enabled service providers
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Applies to local exchange telecommunications companies, interexchange carriers, and regulated telephone public utilities in New Jersey
Legislative Description
Requires telecommunications companies to provide prorated refunds for service outages of longer than 72 hours.
Economic Growth
Last Action
Introduced in the Senate, Referred to Senate Economic Growth Committee
1/13/2026