NV SB338

Summary of SB 338 (Nevada 83rd Session, 2025)

• Ticket providers must clearly and conspicuously display the total price of live entertainment tickets upfront, excluding only governmental charges, shipping fees, and optional services.

• Before purchase, consumers must be shown the nature, purpose, and amount of any excluded fees, plus the final transaction amount, with the total price displayed more prominently than other pricing information.

• Full refunds, including all fees and governmental charges, are required within 30 days of public cancellation notice for cancelled events, with exceptions for declared emergencies, force majeure, or extreme weather at outdoor venues.

• Knowing violations constitute deceptive trade practices subject to civil penalties; willful violations are punishable as misdemeanors (or gross misdemeanors for government-operated entertainment facilities).

• The Bureau of Consumer Protection must accept complaints via toll-free hotline and website, and the bill repeals existing NRS 598.39795 while aligning state law with the FTC's "Rule on Unfair or Deceptive Fees" effective May 12, 2025.