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NY A01558
Bill
Status
8/13/2010
Primary Sponsor
Thomas Alfano
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AI Summary
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Establishes an Energy Services Company (ESCO) Consumers Bill of Rights requiring ESCOs selling electricity and/or natural gas to residential customers or through door-to-door sales to identify themselves, explain they do not represent a utility, and provide customers with a copy of the bill of rights in the customer's language.
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Prohibits ESCOs from requiring customer prepayment for energy services, though customers may voluntarily opt for prepayment with a 90-day cancellation right and 30-business-day refund requirement for unused portions.
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Caps early contract termination fees at $100 for contracts with less than 12 months remaining, $200 for 12 months or more, or twice the estimated average monthly bill, with no fee charged if customer objects to renewal within three business days of first billing statement.
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Requires all variable charges be clearly identified in contracts and marketing materials, and prohibits material changes to contract terms without express customer consent; non-compliant contracts are void and unenforceable.
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Authorizes the Attorney General to bring civil actions seeking penalties up to $1,000 per violation plus costs and attorney's fees, and allows injured customers to sue for actual damages or $500 (whichever is greater) with potential treble damages up to $10,000 for willful violations.
Legislative Description
Requires energy services companies to provide customers with a consumer bill of rights; establishes civil cause of action and civil penalties for violations of such provisions.
Last Action
signed chap.416
8/13/2010