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NY A10464
Bill
Status
3/26/2010
Primary Sponsor
Michael Gianaris
Click for details
AI Summary
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Defines "cramming" as the inclusion of unauthorized charges on telephone bills from third parties, or charges obtained through misleading or deceptive means.
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Prohibits customers from being liable for crammed charges and requires third parties to provide clear disclosure of all material terms, initial and recurring charges, and that charges will appear on the telephone bill before obtaining explicit customer consent.
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Requires third parties offering products or services to provide customers with a toll-free phone number and mailing address to resolve billing disputes.
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Voids and makes unenforceable any third-party charges included on bills without proper customer consent, requiring immediate removal upon customer notice.
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Grants the Public Service Commission authority to supervise compliance, promulgate rules including additional order verification requirements and standards for third-party authorization to receive bill payment.
Legislative Description
Prohibits the imposition of any charge or fee on the telephone bill of a consumer when such fee or charge is imposed by a third party, unless the consumer explicitly agrees to the nature and amount of such fee or charge; makes the unauthorized imposition of such a fee void and unenforceable; directs the public service commission to enforce such provisions.
Last Action
print number 10464b
6/22/2010