NY S02484

Pharmacies must display a conspicuous sign notifying customers of the Department of Education's jurisdiction to accept and investigate complaints about alleged professional misconduct by pharmacists and pharmacies, including prescription dispensing, counseling, and licensure issues.

The notice must include the Department's telephone number, internet web address, and electronic mail address, and must be posted at or near the prescription counter, waiting area, or drug delivery area.

The sign requirement also must notify customers of the availability of drug retail price lists and the Department of Health's prescription drug retail price list database with its web address.

Hospital pharmacies and pharmacies in residential health care facilities that dispense drugs only to admitted patients are exempt from the notice requirement.

The Department of Health's prescription drug retail price list database website must include a notice about the Education Department's jurisdiction to investigate pharmacy professional misconduct complaints.

The law takes effect 180 days after enactment.