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NY A07778
Bill
Status
Engrossed
6/20/2011
Primary Sponsor
Guillermo Linares
Click for details
AI Summary
- Public Service Commission must submit annual reports to state leadership by November 15, 2012, and annually thereafter detailing consumer protections adopted by electric corporations and municipalities
- Report must analyze utility notification procedures for customers in arrears, availability of deferred payment agreements, and instances where utilities exceed lawfully allowed down payments or deferred payments
- Report must evaluate the effectiveness and call volume of the Commission's shutoff hotline across utility service territories
- Report must include monthly data on electric and natural gas customers who received Home Energy Assistance Program aid but had service terminated for non-payment in the previous calendar year, while maintaining customer confidentiality
- Report must include proposed legislative remedies to increase customer awareness of the shutoff hotline
Legislative Description
Requires reporting by the public service commission on consumer protections adopted by electric corporations and municipalities; the adequacy of the public service commissions assistance to customers facing disconnection of utility service.
Last Action
REFERRED TO RULES
6/19/2012
Committee Referrals
Rules6/19/2012
Energy1/10/2012
Rules6/20/2011
Rules6/17/2011
Ways and Means5/24/2011
Energy5/16/2011
Full Bill Text
No bill text available