NY A00970

Office of Temporary and Disability Assistance must simplify public assistance applications by presenting information and questions in language comprehensible to individuals with basic literacy levels.

The office must draft a supplemental notice form listing all notifications required by law, rule, or regulation to be provided to applicants.

All notifications on the supplemental form must use at least 16-point font and include checkoff boxes for applicants to confirm receipt and understanding of each notification.

Applicants must sign the supplemental notice form to verify they received and understand all notifications provided.

Local social services districts must provide the supplemental notification form to all public assistance applicants, with the office reviewing and updating the form at least every six months.