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NY A09624
Bill
Status
10/7/2020
Primary Sponsor
Jonathan Jacobson
Click for details
AI Summary
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Prohibits "cramming" on telephone bills from local exchange telephone companies by requiring third parties to obtain explicit customer consent before including charges on bills, with clear disclosure of all material terms, initial and recurring charges, and the fact charges will appear on the telephone bill.
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Establishes that customers are not liable for crammed charges, which are deemed void and unenforceable, and must be removed from bills upon customer notice.
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Requires third parties seeking to bill customers through telephone companies to provide and retain proof of customer authorization, including a toll-free number and address for billing dispute resolution.
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Extends the same cramming prohibitions to cable television companies that provide telephone service, with identical disclosure and consent requirements for third-party charges.
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Grants the Public Service Commission authority to supervise compliance, promulgate rules regarding customer order verification and third-party authorization standards, and enforce violations through remedies in Public Service Law section 96 or other applicable law; takes effect 180 days after enactment.
Legislative Description
Prohibits the imposition of any charge or fee on the telephone bill of a consumer when such fee or charge is imposed by a third party, unless the consumer explicitly agrees to the nature and amount of such fee or charge; makes the unauthorized imposition of such a fee void and unenforceable; directs the public service commission to enforce such provisions.
Last Action
SIGNED CHAP.226
10/7/2020