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NY S02665
Bill
Status
10/7/2020
Primary Sponsor
Kevin Parker
Click for details
AI Summary
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Prohibits "cramming" on telephone bills for both telephone corporations and cable television companies providing telephone service, defined as unauthorized charges or charges obtained through misleading or deceptive means imposed by third parties.
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Requires third parties to provide customers with clear and conspicuous disclosure of all material terms, conditions, initial and recurring charges before obtaining explicit written consent to charges appearing on telephone bills.
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Makes unauthorized third-party charges void and unenforceable, requiring immediate removal from customer bills upon customer notice, with no customer liability for cramped charges.
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Requires third parties to provide customers with a toll-free telephone number and mailing address for resolving billing disputes related to third-party charges.
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Directs the Public Service Commission to supervise compliance, promulgate rules and regulations, and enforce provisions through existing penalties of up to $1,000 per offense with each day of violation counted as a separate offense.
Legislative Description
Prohibits the imposition of any charge or fee on the telephone bill of a consumer when such fee or charge is imposed by a third party, unless the consumer explicitly agrees to the nature and amount of such fee or charge; makes the unauthorized imposition of such a fee void and unenforceable; directs the public service commission to enforce such provisions.
Last Action
SIGNED CHAP.226
10/7/2020