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NY S05366
Bill
Status
7/22/2020
Primary Sponsor
Leroy Comrie
Click for details
AI Summary
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Requires retail establishments using electronic systems to track and monitor the frequency and volume of customer returns or exchanges to conspicuously post notice of this practice.
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Notice must be displayed in one of four ways: on item labels, at cash registers/points of sale, on signs visible from the register, or on signs at store entrances.
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Retail establishments that violate the disclosure requirement must provide buyers with a cash refund or credit (buyer's choice) within 20 days of purchase, provided the merchandise has not been used or damaged.
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Violating retailers are subject to civil penalties of not less than $100 and not more than $500 for each violation.
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The act takes effect 180 days after becoming law.
Legislative Description
Requires stores to publicly display their return and refund policies, including tracking of returns; failure to display provides buyer with automatic refund or credit.
Last Action
referred to codes
7/22/2020