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NY A05436
Bill
Status
3/4/2021
Primary Sponsor
Sarah Clark
Click for details
AI Summary
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Requires the state long-term care ombudsman office to develop and implement an awareness program advertising and promoting the ombudsman program through media, billboards, social media, and website materials (Part A, effective immediately).
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Directs the director of the state office for the aging to establish uniform policies and procedures for ombudsman staff and volunteers to report issues affecting resident health, safety, and welfare to appropriate agencies, including a telephone hotline and website reporting form (Part B, effective 90 days after enactment).
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Requires appropriate agencies to provide timely communications to ombudsman staff about reported issues and their resolution, and to notify ombudsman program staff of complaints received about their assigned facilities (Part B).
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Mandates residential health care facilities include in their pandemic emergency plans a method to provide all residents with free access to state long-term care ombudsman program staff and volunteers and to provide ombudsman staff access to the facility (Part C, effective immediately).
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Preserves residents' rights to privacy, confidentiality, and refusal of ombudsman involvement (Part B).
Legislative Description
Directs the office of the state long-term care ombudsman to advertise and promote the long-term care ombudsman program (Part A); directs the commissioner of health, in consultation with the state long-term care ombudsman and the commissioners of the departments responsible for the license or certification of long-term care facilities, to establish policies and procedures for reporting, by staff and volunteers of the long-term care ombudsman program, issues concerning the health, safety and welfare of residents at long-term care facilities (Part B); includes access to state long-term care ombudsman program staff and volunteers within the pandemic emergency plan prepared by residential health care facilities (Part C).
Last Action
substituted by s612b
5/26/2021