NY A08305

Establishes a 311 hotline operated jointly by the New York City Housing Authority and the city's department of information technology and telecommunications for public housing residents to report violations and submit complaints.

Requires the New York City Housing Authority to coordinate with the department of information technology and telecommunications to implement the hotline across all projects it operates.

Directs the department of information technology and telecommunications to establish rules and procedures for timely transmission of resident complaints to the Housing Authority in coordination with the department of housing preservation and development.

Authorizes the City Council or relevant city department to promulgate rules and regulations necessary to accept and process complaints from public housing tenants.

Takes effect 180 days after enactment, with both the Housing Authority and department of information technology and telecommunications authorized to promulgate implementing rules immediately.