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NY A10099

Bill

Status

Introduced

5/3/2024

Primary Sponsor

Marianne Buttenschon

Click for details

Origin

Assembly

2023-2024 General Assembly

AI Summary

Legislative Description

Develops protocols that designated hotline centers play calming music while callers are on hold, regular "comfort" messages, and if necessary, the hotline center shall provide additional messaging to encourage the caller to stay on the line.

Last Action

reported referred to rules

6/4/2024

Committee Referrals

Rules6/4/2024
Ways and Means5/31/2024
Mental Health5/3/2024

Full Bill Text

No bill text available