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NY A10099
Bill
Status
Introduced
5/3/2024
Primary Sponsor
Marianne Buttenschon
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AI Summary
Legislative Description
Develops protocols that designated hotline centers play calming music while callers are on hold, regular "comfort" messages, and if necessary, the hotline center shall provide additional messaging to encourage the caller to stay on the line.
Last Action
reported referred to rules
6/4/2024
Committee Referrals
Rules6/4/2024
Ways and Means5/31/2024
Mental Health5/3/2024
Full Bill Text
No bill text available