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NY S08562
Bill
Status
11/3/2025
Primary Sponsor
Joseph Griffo
Click for details
AI Summary
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Establishes the "Mariah N. Lacey-Reid Law" to improve suicide prevention and behavioral health crisis hotline services in New York
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Requires designated 988 hotline centers to develop protocols for properly terminating calls with individuals who contact the crisis line
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Mandates that when callers are placed on hold, hotline centers must provide calming music and regular "comfort" messages
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Requires hotline centers to provide additional messaging to encourage callers to stay on the line when necessary
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Takes effect immediately upon passage
Legislative Description
Develops protocols that designated hotline centers play calming music while callers are on hold, regular "comfort" messages, and if necessary, the hotline center shall provide additional messaging to encourage the caller to stay on the line.
Last Action
REFERRED TO MENTAL HEALTH
1/7/2026