NY S09379

Requires the Department of Civil Service to create language-specific variants of customer-facing civil service titles that include language proficiency testing and separate eligible lists

Defines "high-need language" as any language ranking in the top three spoken languages (excluding English) in a county or top five statewide, based on U.S. Census or agency intake data

Mandates agencies fill at least 25% of customer-facing positions using language-specific title designations aligned with their service area's high-need languages

Requires agencies to submit annual reports detailing language-specific positions filled/vacant, limited English proficiency clients served by language, and interpretation service usage

Takes effect 180 days after becoming law; Department must publish a statewide compliance dashboard disaggregated by agency, title, county, and language